Richard Rahn and Gerard Leone have made an awesome contribution to Lean Manufacturing with this book.
Here’s why:
If you’re spending most of your time on Kaizen projects, there’s a good chance it’s because your Value Stream design has underlying problems. In healthcare terms, you’re treating the symptoms and not the disease. What they are proposing is a sea change in the way you look at Lean, by concentrating first on process design, instead of continuous improvement.